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Feedback from Customers & Free P&P

Big week this week, 12th April, non-essential shops were allowed to open. It has been nice to see some familiar faces. I had a few busy days at the beginning of the week. I even had queues at one point.

I have had to keep shop and website stock separate as I didn’t want to sell something in the shop and get home to find it had also been purchased online. The consequence of this is I have been to and fro from shop to store room all week and having to check my phone before selling then hoping no one purchased online before I got home and adjusted stock.

I would ask if you are coming to the shop for a specific yarn check the website first. If it’s available, buy it online to collect and pay at the shop. That way you know I have it and it will be ready for you the following day. I still have some stock at home as I am only taking to the shop (daily) what I can carry. Two customers have wanted wool which I do have but not in the market, which has meant a return trip for them.

Friday was the 16th April so it has been 3 years ago since I took over Knitters Corner.

I have been asking what people think of the new website. Two (big) things have been mentioned. The first was that it was difficult to find colours where there was a high number of colour choices, so I have started changing each yarn to a drop down so that colours are easier to find. The other was mentioned to me on Tuesday in the shop – the lack of patterns. The biggest problem with patterns was the postage. Buying a pattern with wool should be straight forward but without wool you would have been charged £3.20 for postage. I set myself the task of allocating a lesser postage rate for patterns and accessories. This has now been sorted and postage and packing (hard backed A4 envelope) is now £1.10.

Free postage will be applied to all orders over £25.00. This will be deducted at the checkout automatically.

I have noticed this morning if you are buying on the website and you have Norton it is giving you a security alert. Norton warns that the site is secure but is a new site. There is nothing I can do about the message- only purchases from a device with Norton will eventually clear this message.

There are still some bargains in the clearance section of the website, some with free patterns.

Feel free to comment on the blog. Any ideas or suggestions will be looked at. I want everyone to have a great shopping experience at Knitters Corner &

Long Blog this week but I did miss last week.

Happy Knitting

The Final Countdown

Blog 3, The Final Countdown

Here we are one week to go before re-opening. All is set in the shop (or it will be by next weekend). Shop will re-open 9:30 Monday 12th April. Unfortunately I will be closed on Thursday 15th I am currently looking like a Badger and the Hairdresser is calling.

As with all good news there is always the negative. It is proposed but I don’t think as yet the legislation has been full approval but from 30th April all single use carrier bags are chargeable at 10p. Small shops with less than 250 staff have been exempt from charging for carrier bags but the new rules mean all shops must charge. So get your bags for life ready.

The website is currently offering 15% off all wool sales until 11th April.  Prior to our re-opening on 12th April, there will be some bargains and “an offer” not sure what it will be as yet but watch this space for news.

I am going to add some accessories to the website, cable needles and stitch holders etc. They should be on by mid-week it’s getting the photos together that takes the time.

Also coming soon buttons-these will be matched with the baby yarns and available when purchasing yarn. Buttons will not be sold separately, this is due to the postage charges associated with small sales-sorry. Any number of buttons can be purchased with wool sales.

The much awaited Stylecraft Bambino Prints five new shades are now here and available in both shop and website.

£3.50- 100g 268m 100% premium Acrylic

As ever you can purchase from the website and collect in the shop from 12th April. Anyone local needing a delivery please message me.

Not much happening here this week.

Keep Knitting and Keep Safe.

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